In the last 4 years and more than 40 report and trial phones that have passed in my hands, there is hardly a few experiences I can count so terrible. One of the youngest, but only a few weeks occurred and it has me see things in a different perspective. You see, my luck had I received a faulty Nokia E7 unit, the software glitches from the first time that I switched it on and then had as hardware problems. While this bound happened because it is always, that it is a unit that is performed by the quality control in production facilities, not the problems arising that annoyed me, but the fact that Symbian's only way of fixing it restore and start from scratch.
Here, a recount is that I started my adventure with the Nokia-E7 and the glitches notice as I went along, you fight to it to a working state.
If I believe the Nokia-E7 for the first time, I inserted SIM, turned it on and my WiFi access point set up, how much more connection use bandwidth over WiFi, especially that there are some intensive data steps had, if you get a new phone.
In destinations and Web as my top priority set with WiFi I could login not the Ovi store or Ovi maps get. Finally, I noticed that my operator's was incorrectly set data access point, it corrected and tries again, without success. It seems that although WiFi was a priority, Ovi have access to my data connection needed, but unfortunately diode, which only once log setting error after tried would not work. I have a first restoration of the E7, and when it restarted, I made sure, that access point correctly before trying, was my Ovi account only once. Success!
With the exception that not really last. I went on, some applications install and set up my preferences, but I felt me still that things were not really smooth. A few hours later, I have a picture of the EDoF camera then opened gallery map it only from a black screen welcomes are, no images, no folders, nothing test. Do not resolve the phone restart, which restore number 2. Enter restore point 3 where I have deleted me for recovery and all data.
Get four hours after the E7 and fiddling with it so that it works, I again to square 0 (zero). Fantastic. However, my time setting up the device step by step with long breaks to capture any new change took everything works properly, and I.
Of course not, that either last, how some battery and keyboard problems with my review unit noticed lighting. Obviously, this was the breaking point of the faulty unit and five days later was replaced by a new one, which has worked perfectly and sent home. Insert a sigh of relief.
What pushes my buttons is, that this kind of user experience unforgivable out of the box in this day and age. And Yes, that was not a prototype unit, but a full packaged retail investment products improve unit. Two days after the start of use E7 I hated it passionately, and it was not even my own money on the line. If I no matter had acquired this unit, which follow up customer service, I would have, I'm pretty sure I would think, long before purchasing any Nokia device again. I know I could the dud of the property, get the software problems but are real and opened my eyes to this Symbian themes:
Why must the Ovi store access point I set in the Web browser? Talk about confusing noobs! And while we're just at it, why is this the case with every widget? I know the technical reasons, trust me, but it is easy just the Ovi is equipped for average Benutzer.Warum account set up phase access to my data connection required if I my SIM card in the device but not, if I did not appear, although in both cases it finally ends retrieve data about the prioritized WiFi?Why does Ovi setup fail when my data access point is wrong, even though it is WiFi as his to use access point?Why is there no proper error message to tell that the data connection and my settings check me? It took me hours running, figure out the settings, that the "m" of was missing "." "com.lb" item in my data access setting! Still, all Ovi store and Ovi maps gave me were a spinning wheel or some cryptic error connection failed, while I was using it not WiFi.Why of a correction of the setting was safe after a wrong connection make things work? Why do I need a reset and to make sure things were right even open my Ovi account setup once?What is this problem with freezing on a black screen, if it is a corrupt image photos browser? I had run into this on my N8, but I finally found deleted the perpetrators and it from my computer using mass storage. I ran into the same problem with the E7, but I have not enough patience for the culprit, so I restored and deleted all data. I wonder what normal users will do when they run into this. Will they think that their Symbian phone is faulty? Will they understand it might be a damaged image of all damage? It deletes even thinking of the recovery and data? How many will have the intelligence to go that corrupt image search and remove about mass storage device from your computer (because file manager integrated tell you can not be deleted)?Now, Symbian could be moved into an end-of-life stage, as a Windows Mobile phone, Nokia switches, but they still projecting to sell 150 million Symbian units. Plan to reach them, while only Symbian make beautiful, or plan some of these brainless issues relating to the fixing to make sure that the 150 million customers have a decent experience, if something goes wrong?
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